Meet the Staff
Our phone secretaries: Nicole, Ashley, Teri (not pictured), Jean and Jasmina (not pictured) answer your phone calls from 8:30 AM -11:45 AM and 1 PM - 7:00 PM.
They can help you make or change an appointment or take messages regarding prescription fills, referrals, diagnostic tests, and medical or office policy questions or concerns.
Karen greets you when you enter and is happy to assist you with checking-in for your appointment.
She will ask you to verify that we have the correct insurance information, address, and phone numbers.
Our fulltime nurses Debbie, Julie, Stephanie, and Paula (not pictured). are always happy to meet your medical care needs. You might also see our part-time nurse: Pam.
When you are in the office they are available to help you with your forms, medication refills and answer your questions.
Mindy facilitates the check out process. During this time, you can pay your bill or co-payment, schedule appointments, and get information about referrals or further diagnostic testing.
Diana and Jeanette take care of our billing and insurance claims. They do their best to keep up with your updated insurance information and the changing insurance requirements.
You can reach them at 225-1700 ext. 235 or 218. If you have questions, you may also E-Mail Diana at Dianac@ridgewoodmed.com .
Karen H. coordinates the release of medical records when you request it and facilitates obtaining prior records for new patients. She also handles Workman's Comp and non-health insurance claims. She can also be found answering phone calls with the phone secretaries or, at times, preparing patients for their visits with the nurses.
Donna - Works hard to ensure all rooms are stocked to minimize time spent by providers looking for supplies. She is our primary document scanner and also coordinates ordering for the practice. She fills in on phones and any other tasks that need attention.
JoAnne is our Practice Administrator / Office Manager. She works to coordinate support to our entire team and welcomes your feedback in all areas of service we provide to our patients. If you have questions, you may email JoAnne at firstname.lastname@example.org or call 225-1700 ext. 236.